Returns & Exchanges
At this time we do not accept order cancellations, refunds, returns or exchanges.
We do not offer price adjustments.
We are not responsible for last, stolen, or packages shipped to the wrong address. At checkout, please be sure to use the correct shipping address. If USPS or UPS is unable to deliver, please contact your local postal service to arrange pick up or delivery. If package is stolen, please contact USPS or UPS to file a claim.
All orders placed after 7am EST, ship next business day unless otherwise noted. As soon as the order ships you’ll receive a shipment notification email with a tracking number. Please note all orders placed on Saturday or Sunday will ship the next business day.
After a package has been marked as DELIVERED and if package can not be located, we require a 24-36 hour wait time to ensure USPS or UPS will not make another attempt for delivery.
We are not responsible for packages shipped to the incorrect address entered by customer. If address entered is incorrect and package has left our facility, it is suggested to contact your local USPS or UPS office to locate or visit www.usps.com or www.ups.com. We will not re-ship an order due to incorrect address entered by customer.
Modern Nature Subscription Service
All auto charged orders with Modern Nature Subscription service ship within 2 business days USPS or UPS.
Any changes to subscriptions must be made prior to shipping day.